The Swanage Railway Trust

- Membership - Frequently Asked Questions

This FAQ aims to answer as many questions on membership as possible but please contact us if your question is not answered here.

I paid for my Premier Life Membership (PLM) by instalments but am still receiving a temporary membership card. Why is this?

The permanent PLM cards include a photograph of the holder. Whilst we send out a reminder, we have no alternative but to continue sending temporary cards until we receive a passport sized photograph. Please remember to include your name on the back of the photograph!

I left a message on the answerphone but my query hasn't been answered.

All admin is undertaken by volunteers with the office manned typically twice a week. When leaving messages it is helpful if you can leave your name, contact number and the details of your query. This helps us to have the information to hand when we return your call.

The Membership Department,
Swanage Railway Trust,
Station House,
Swanage,
Dorset,
BH19 1HB

Phone/fax: 01929-425800 extn 34

Please note that membership co-ordination is handled by volunteers so there may be a day or two before we get back to you.

It would help if you could enclose an SAE for our reply if writing to us.